VAURA’s partnership with Hapana helps them to grow.
Here’s how dedicated support from Hapana helps VAURA get what they need to grow their Pilates business.
First, a bit about VAURA.
VAURA (previously called Vive Active before being acquired by F45) specializes in athletic reformer Pilates. VAURA has expanded rapidly, now operating multiple studios across Australia and Singapore.
They're all about integrating the benefits of traditional reformer Pilates with more modern-day fitness workouts like HIIT, cardio and strength training.
They also integrate sound and light to create this real sensory experience. So when you come into the studio, you’ll get completely transformed into a new space and taken away.
Why did VAURA choose Hapana?
VAURA needed to build a strong relationship with an all-in-one fitness software partner because it means that as they grow as a business over the coming years, they get dedicated support.
“Our partnership with Hapana is one like no other. We have built an incredible relationship and that is purely a testament to their team and what they do for brands that partner with them.”
What platform features are important to VAURA?
“Hapana has an incredible customer service team that is readily available whenever we need them. We find it super important to have that relationship where we can talk openly and transparently with one another,” said Bella, General Manager of VAURA.
“We have close relationships with all of their team members. Our account managers are readily available, customer support is easily available as well. They make the experience smooth and simple for us, which is amazing.”
What is VAURA looking forward to?
“Our journey with Hapana has been incredible purely because we've voiced to them what we want and what we want to do, and they've gone out and done it,” Bella shared.
Hapana also looks forward to continuing to shape solutions around our customers’ needs, just like with VAURA. Get a demo to see how Hapana can help your fitness business, too.
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