The platform that scales with you
Our pricing is built to support brands at every stage of growth, from single-location studios to global fitness networks. Choose from three core subscription tiers billed per location, with optional themed add-ons to help you hit your goals.
- Scheduling, billing, and staff management
- Promo codes to attract new members
- 15 essential operational reports (CSV export)
- Email and SMS tools, lead capture forms, and smart segmentation
- Branded member app powered by Hapana
- Customisable website embed widget
- In-platform AI support hub (guidance, Q&A, recommendations)
- Integrations with Zapier, Zoom, and ClassPass
In USD based on a boutique fitness gym in US
Everything in Basic, plus...
- Gift cards, guest passes, and shared credits
- Spot-based bookings and Book a Buddy
- 40+ downloadable operational and financial reports
- Pre-built lead nurture, onboarding, win-back, and promotional templates
- Member segmentation tools
- Track staff earnings, commissions, and pay entitlements
- Drive engagement within your branded app with pre-loaded articles, health tips, recipes, and multimedia
- Access pre-build integrations with Facebook Pixel and Google Tag Manager
- Enable read-only API access for self-service key generation, webhooks (read events), premium actions (read only) sandbox
In USD based on a boutique fitness gym in US
Everything in Premium, plus...
- Client transfers between locations
- Family accounts
- 50+ reports plus custom widgets, dashboards, and reports
- Full customisation of member app
- Hapana Assistant for audit log querying
- Full read + write APIs with self-service keys, all webhooks, premium actions (metered)
- Central campaign management for multiple locations
- Secure tracking of account activity, staff actions, and system events
- Dedicated infrastructure and data isolation for enterprise-grade performance, compliance, and security
In USD based on a boutique fitness gym in US
- Scheduling, billing, and staff management
- Promo codes to attract new members
- 15 essential operational reports (CSV export)
- Email and SMS tools, lead capture forms, and smart segmentation
- Branded member app powered by Hapana
- Customisable website embed widget
- In-platform AI support hub (guidance, Q&A, recommendations)
- Integrations with Zapier, Zoom, and ClassPass
In USD based on a boutique fitness gym in US
Everything in Basic, plus...
- Gift cards, guest passes, and shared credits
- Spot-based bookings and Book a Buddy
- 40+ downloadable operational and financial reports
- Pre-built lead nurture, onboarding, win-back, and promotional templates
- Member segmentation tools
- Track staff earnings, commissions, and pay entitlements
- Drive engagement within your branded app with pre-loaded articles, health tips, recipes, and multimedia
- Access pre-build integrations with Facebook Pixel and Google Tag Manager
- Enable read-only API access for self-service key generation, webhooks (read events), premium actions (read only) sandbox
In USD based on a boutique fitness gym in US
Everything in Premium, plus...
- Client transfers between locations
- Family accounts
- 50+ reports plus custom widgets, dashboards, and reports
- Full customisation of member app
- Hapana Assistant for audit log querying
- Full read + write APIs with self-service keys, all webhooks, premium actions (metered)
- Central campaign management for multiple locations
- Secure tracking of account activity, staff actions, and system events
- Dedicated infrastructure and data isolation for enterprise-grade performance, compliance, and security
In USD based on a boutique fitness gym in US
Note on Failed Payment Recovery fee: Hapana charges a single fee per failed payment event, and only when the payment is successfully recovered. If the payment is never recovered, no fee is charged.
Choose add-ons to power the next phase of your growth
Access
Unlock 24/7 revenue potential without increasing staffing costs.
- Mobile access control for secure member entry
- Member digital access experiences
- Ability to schedule access (staffed hours vs. 24/7 mode)
- Access-based reporting (entry logs, peak times)
Experience
Drive measurable retention and engagement through performance tracking, gamification, and milestone-driven motivation.
- Track, view, and share member progress and performance metrics
- Set up and manage challenges and competitions
- Track streaks and offer engagement badges
- Create milestone banners based on visitation and achievements
Hapana AI
Transform operational data into intelligent action and use AI to automate workflows, surface risks, and identify growth opportunities in real time.
- Automate tasks like processing suspensions, cancellations, bookings, sales, and more (metered per action)
- Query revenue trends, member behaviour, operational metrics, and more across the brand or location in natural language
- Flag risks, identify growth opportunities, and track churn prediction signals
- Get AI-powered suggestions for scheduling, pricing, and campaigns based on real data
All customers (any tier) can try Hapana AI for free for the first three months upon activating their account.
All the tools you need
Unlock powerful gym management features that scale with your business as you grow.
Marketing automation
Attract and retain members using powerful, purpose-built lead management software.
Integrated software
With over 40 integrations and easy API access, Hapana fits in with your existing systems.
Migration support
Our engineers are here to help move your legacy system across, with minimal downtime.
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Secure payments
Don’t miss a beat with billing, and make it easy for clients to keep up with payments.
Marketing automation
Attract and retain members using powerful, purpose-built lead management software.
Integrated software
With over 40 integrations and easy API access, Hapana fits in with your existing systems.
Migration support
Our engineers are here to help move your legacy system across, with minimal downtime.
Secure payments
Don’t miss a beat with billing, and make it easy for clients to keep up with payments.
KX Pilates grew 60% with Hapana
Hapana builds efficiency for us. It builds quality and it helps us to go forward into new markets with a real sense of comfort.”
Francis Dowdle
General Manager, Network Operations , KX Pilates
Getting started is easy
Hapana will be with you from set-up to scale-up. You can expect guidance, support, and dedication from our expert team.
Migrate your data
Don’t miss a beat when you switch to Hapana. Our global support team will guide you at every step – from onboarding and beyond.
Make features work for you
Lean on built-in templates, integrations, and automations that you can customize. We’ll fit into your business, not the other way around.
Get dedicated support
We’re invested in your success. That's why we have a 4.5 star rating in Capterra. Speak to our global team whenever you need help.
What you need to know
Yes, we have a dedicated team who will help you switch to Hapana with minimal downtime. You’ll get training, configuration, templates for your members and staff, and troubleshooting. Depending on which software you are migrating from, you’ll even be able to keep your historical data.
We’re all about making things as user-friendly as possible. Your staff will love the intuitive interface that makes scheduling, client management, and reporting a breeze. It means your instructors can focus on teaching, and you can focus on growing your business. Our support team is also here for any questions you have along the way.
No problem! We love partnering with ambitious fitness businesses. You can set up sub-accounts for individual locations, and easily toggle between multiple locations. Use corporate controls to manage admin access.
Our gym membership app is highly secure. Per our privacy policy, we keep clients’ personal information only as long as necessary. We take active measures to destroy or de-identify no longer required information.
Absolutely. We prioritize the privacy and security of member data — including payments. Our secure payment gateways helps protect members’ financial information, and automated billing helps you stay on track with membership income.
Join 1,000+ businesses growing with Hapana
Find out how Hapana can elevate your member experience, save time on operations, and help you reach your ambitious goals.
