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social media marketing

reputation management how to effectively management your online reputation

Reputation management: how to effectively manage your online reputation using Google and Facebook review oversight

/ By / Gym Marketing

Online reviews are crucial to the success of your fitness business. A recent study conducted by customer service tech experts Dixa found that a staggering 93% of consumers read reviews online before buying something. Furthermore, 79% of consumers place as much trust in online reviews as they do recommendations from friends and family. Therefore, you …

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redefining engagement in the fitness industry

Redefining engagement in the fitness industry in 2022

/ By / Engagement, Gym Marketing, Member Retention

The motto “The Customer Is Always Right” never goes out of style. But before the customer can be right, your company needs to make the connection and define engagement.  If you google “customer engagement,” you’ll get 1,080,000,000 results. And around 3,320,000,000 CRM (Customer Relationship Management) solutions offer their professional advice, with an array of graphics, …

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