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Multi-Location Executive

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The customer success experience you should expect from a platform partner

Technology has done wonderful things for the advancement of the health and fitness industry over the past 25 years. Trust me – I’ve seen it all. We wouldn’t be able to do even a fraction of what we do now in customer success without the great technology products and the innovation we’ve seen in multiple …

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How To Keep Your Top Performers Motivated when Stretched Thin

By: Corey Loehr, Chief Revenue Officer Your top performers are people you can rely on, but even the best get stretched and may suffer from burnout. So here’s what you can do to keep their fires burning strong. As a leader, you want people around you that you can rely on. Unfortunately, at times when …

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How To Present Your Vision For the Upcoming Year To Your Team In a Compelling Way

By: Corey Loehr Hybrid meetings across multiple generations could spell confusion regarding your ability to communicate and articulate a vision. But it doesn’t have to be so. Here’s how to present with clarity and confidence. It doesn’t matter whether you communicate with team members in person or online; what you deliver and how you deliver …

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Being a Leader Your Employees Will Remember 20 Years from Now

Forget the Profit and Loss statement for a moment. That won’t be what your team members remember you for. What they will remember is how you made them feel. Being a leader they will remember with gratitude and fondness, here are four ways to inspire every hire. Being a leader means showing empathy “By now, …

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How to Spot Your Next Star Leader Today

In challenging times not everyone handles everything that is going on in your business environment. However, it’s the star performers in your team that will. They separate themselves from the pack by having innate traits that shine through. Spotting your next star leader is going to help you in the future. Be on the lookout …

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Communications Clarity with Staff

A vision statement is not something that you develop and forget about. Instead, it should be the driving force for each and everyone involved in your business. And if it is being lived within your organization, then your vision should be something that your members understand unintentionally through the actions of all of your team …

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The shifting value proposition of a subscription revenue business

In the ever-changing world of the pandemic, fitness centers have had to transform into service providers to stay in the game. That shift may need to be even more, especially when considering the subscription-based service model that has continuously operated.What does value mean to consumers these days? Is access to equipment enough, or do you …

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Getting Out of Tactical Execution Mode and Back to Strategic Decision Making

No Senior Executive can know the future. However, if someone had talked to you about the future back in 2017 and told you that in 2019 a pandemic was going to hit the world that would disrupt business as you knew it, laughter would have likely been the response. Executives couldn’t have planned for the …

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Building Accountability with Your Team Within a Hybrid Work Environment

With the shift in in-person participation at fitness centers, the workforce has also shifted how it functions. For example, during the covid lockdown periods, the move to online classes meant that some fitness center team members worked from home. Building accountability in remote work immediately became a need. For others, it meant not having work …

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